Emily brings a client-focused perspective to product development in scholarly publishing, shaped by a non-linear path through Client Services, Business Analysis, ProductOps, and Product Management. At Silverchair, she translates market research into actionable product strategies at Silverchair, while also contributing to industry initiatives and groups like the NISO CREC Standing Committee and SSP Community Engagement Committee. She's passionate about making complex publishing challenges feel manageable and believes good documentation is an underrated superpower.
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