Rachel Comerford is the Senior Director of Content Standards and Accessibility at Macmillan Learning where she spearheads cross-functional efforts to ensure customer satisfaction and access for all. Recent projects include the implementation of a company-wide accessibility training initiative, accessibility authoring and quality assurance guidelines, and a new customer outreach and response plan. She has over a decade of experience in the print and digital publishing world. Prior to coming to Macmillan as an editor, she held a variety of editorial and sales positions at WW Norton and Pearson.
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